Solutions by Role

Everyone uses the same system, each for their own job.

PatientPort is not just one manager screen. Each of the five roles sees screens shaped around their own work, on the computer and on the phone.

Super Admin / Clinic Manager

Manages the whole clinic

Can access all panels and all patients
Invites staff by email and sets permissions by role and by person
Follows payments received, open balances and revenue in the reports
Manages the patient portal and patient notification settings
Restores deleted patients

Tap the menus and buttons on the screen to explore

app.patientport.com.tr

Let's look at this part together in a live demo.

Operations Team

Manages the day's flow and the transfers

Follows the day from the Operations Center
Plans transfers and assigns a driver or an external agency
Updates hotel, flight and accommodation details
Spots a delayed transfer right away from its status steps

Tap the menus and buttons on the screen to explore

app.patientport.com.tr

Today's summary, filters and the patient list. Status badges (Scheduled, At Hotel, At Clinic) are set automatically from the transfer records.

Doctor

Focuses on their own patients

Sees the appointments and sessions of the patients assigned to them
Marks sessions as completed and adds notes and procedure tags
Sees the medical history form filled in by the patient, including critical answers
Enters prescriptions: how many times a day, before or after meals, time of the first dose

Tap the menus and buttons on the screen to explore

app.patientport.com.tr

Let's look at this part together in a live demo.

Coordinator

Follows the patient experience from start to finish

Sees the patients assigned to them in the calendar and in the list
Sends the patient their portal login link and access code
Adjusts notification settings for each patient and sends an instant message when needed
Gets a notification when the driver sets off

Tap the menus and buttons on the screen to explore

app.patientport.com.tr

Appointments and transfers in the same calendar, with All, Only Appointments and Only Transfers filters.

Driver

A clear and simple task screen

Sees the transfers assigned to them on their phone
Starts the transfer with one tap, marks the patient picked up and completes it
Does not see payment or medical information: this is a deliberate design choice for patient privacy

Tap the menus and buttons on the screen to explore

app.patientport.com.tr

Let's look at this part together in a live demo.

Menus

Which role sees which screen?

The default settings are shown below. The manager can change which panels, patient card sections and table columns each role and each person sees. Users without access to Settings manage their own profile.

Screen	Super Admin	Operations	Doctor	Coordinator	Driver
Operations Center	✓	✓	✓	✓	✕
Calendar	✓	✓	✓	✓	✓
Doctor Desk	✓	✓	✓	✕	✕
Transfers & Logistics	✓	✓	✕	✕	✓
Reports	✓	✓	✕	✕	✕
Settings	✓	✕	✕	✕	✕

Comparison

One panel instead of scattered tools

The main differences between running operations with Excel files and messaging apps and running them on PatientPort.

Capability	Excel + WhatsApp	PatientPort
One single patient record, with no duplicates	✕	✓
Real-time visibility across the team	✕	✓
Role-based access control	✕	✓
Automatic notifications to drivers and patients	✕	✓
Mobile access in the field	Partly	✓
Payment and balance tracking	In a separate file	✓
Patients can follow their own process	✕	✓
Who changed what, traceable afterwards	✕	✓

Try it with your own team's roles.

In a demo call, let's look at the screen of each role in your clinic together.

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