Notes on health tourism operations, patient experience and clinic management.
When the parts of one process, from patient registration to transfers and from the doctor to payments, live in different teams and different files, what do you lose, and how do you fix it?
6 min read →
September 8, 2026For a patient coming from abroad, the real experience starts long before they sit in the dental chair. Five key moments, from the airport pickup to follow-up after discharge.
5 min read →
September 11, 2026Transfer problems usually come from poor coordination, not from the clinic's service. The five most common mistakes and practical ways to avoid them.
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September 13, 2026Patient data is the most sensitive part of health tourism operations. An overview of the main points a clinic should pay attention to under KVKK.
7 min read →
September 14, 2026Excel spreadsheets work well at a small scale. So at what point does a clinic notice that they are no longer enough, and how does it choose the right time to switch?
6 min read →
