Every plan includes all of PatientPort's features in full: Patient Portal, Transfer Management, Notifications, Document Management and Reports included. The only difference between packages is the number of staff included and the fee for staff beyond that quota; there is no feature restriction at all.
No purchase risk: if you're not satisfied within the first 14 days, we refund your full payment, no questions asked.
For boutique clinics and small teams digitizing their operations.
For growing teams running an active international patient operation.
For large clinics and healthcare groups with high patient volume.
For more than 30 staff, contact us and we'll prepare a tailored offer.
* Prices exclude VAT.
Launch Pricing for the First 10 Clinics: for the first 10 clinics that subscribe during the launch period, all package prices valid on the day your membership starts stay fixed as long as your subscription continues without interruption; future list price increases do not affect you.
| What's included | Starter | Professional | Enterprise |
|---|---|---|---|
| All PatientPort features (no restrictions) | ✓ | ✓ | ✓ |
| Staff included | 5 | 10 | 30 |
| Extra staff fee beyond the quota | +€20/mo per person +VAT | +€15/mo per person +VAT | Contact us |
| E-mail & phone support | ✓ | ✓ | ✓ |
| 14-Day Unconditional Money-Back Guarantee | ✓ | ✓ | ✓ |
| More than 30 staff | — | — | Contact us |
Our prices are in Euro (€), monthly or yearly in advance, and exclude VAT (+VAT) in line with B2B commercial standards. Paying yearly in advance gives a discount of about 20%. The billing cycle and payment method (bank transfer/EFT or credit card) are settled together with your clinic during the demo call.
When you exceed the number of staff included in your plan, you can keep adding staff from the panel; a fixed extra fee per package applies for each additional person (+€20/mo +VAT on Starter, +€15/mo +VAT on Professional). As your team grows, moving up to the next package usually becomes more cost-effective; you can upgrade at any time, the switch is immediate and your existing data is not affected in any way. For large clinic chains that exceed the Enterprise package's 30-staff limit, we prepare a tailored offer.
Yes. When your team size or needs change, you can move to a higher plan. Your existing data is not affected in any way during the switch.
Instead of a generic free trial, every subscription comes with a 14-Day Unconditional Money-Back Guarantee. We first run a live demo tailored to your clinic, we do the setup and we stay with you through the first week; if you're not satisfied within the first 14 days from the purchase date, we refund your full payment with no questions asked.
The data always belongs to your clinic. If you ask for it when you cancel, your data is delivered to you in a format you can export.
The time depends on the volume and structure of your existing records. Every plan includes self-service Excel import; during onboarding our team also helps you with the data transfer.
Let's talk about your team size and needs, and prepare an offer made for you.
